Transform HCP and Consumer Interactions with the SCIMAX Collaborative Engagement Portal

Medical Information

SCIMAX CP is a next-generation, all-in-one Collaborative Engagement Portal for Medical Information, purpose-built with a highly configurable suite of components that seamlessly align with your business processes and deliver personalized user experience.

Key Highlights & Benefits of SCIMAX CP

Centralized Access

Cutting edge features in SCIMAX CP can easily be tailored to provide everything Healthcare Professionals, Consumers and Third-Party visitors need, from requests to resources, in one place aligning to your business needs and branding guidelines.

Enhanced Collaboration

Enables seamless communication between medical teams, healthcare professionals, and patients through a multi-pronged approach tailored to user authentication, ensuring effortless and secure access for every portal visitor.

Improved Efficiency

The Portal integrates seamlessly with existing applications and websites. Save time with launching advanced search and readily available additional materials of organization’s medical affairs department details like latest news, professional events and conferences, quick access to resources and programs like EAP, IIT and Grants.

Real-Time Insights

Track trends, measure performance, and optimize your medical information processes with ease by leveraging the built-in integrated SEO optimization feature and analytics to uncover actionable insights. This data improves reachability, decision-making, enhance product quality, and proactively address safety concerns.

Scalable and Secure

Our SaaS solution scales effortlessly with your business adapting to your organization’s specific needs and growth. The Portal is designed for global compliance, with strong data security measures and ready for deployment.

Learn How We Can Optimize Your Organization’s Scientific and Medical Affairs Programs with Technology

Request A Demo Of SCIMAX CP

Why SCIMAX CP is Better?

SCIMAX CP is a purpose-built Collaborative Engagement Portal for Medical Information, delivering greater value and flexibility than legacy systems, custom-built solutions on generic platforms, or horizontal tools adapted for medical information. With its configurable components, role-based access, and intuitive interface, SCIMAX CP drives seamless collaboration among medical teams, HCPs, and patients.

Designed for scalability and multilingual support and backed by continuous enhancements and compliance-ready features, SCIMAX CP stays ahead of evolving industry demands.

SCIMAX CP Offers the Following Advantages to Clients

Faster Time-to-Value
Lower Total Cost of Ownership (TCO)
Scalability and Flexibility
Enhanced Security and Compliance
Focus on Core Competencies
Integration Capabilities
Customer Support and Expertise

Explore SCIMAX CP Product Functionality

Profile-specific features to enhance visitor collaboration

HCPs receive detailed scientific data, safety reports, and prescribing information; patients access medication guides, FAQs, and support programs.
SCIMAX CP’s Smart Profile Recognition adjusts portal navigation and features based on visitor profile type using various authentication methods.
Customizable user journeys guide HCPs and patients through workflows tailored to their specific needs.
Seamless user experience reduces information overload by displaying only relevant features, enhancing efficiency and satisfaction.

Customizable Forms for MI Request and AE/PC Report Submissions

Intuitive, profile-specific forms for HCPs, patients, and caregivers with customizable fields based on visitor type.
Smart field customization enables configuration of mandatory and optional fields to capture relevant data.
Flexible submission handling with system integrations that route submissions directly to SCIMAX MI, email inboxes, or designated system folders, simplifying case intake and speeding up response times.
Effortless bi-directional integration with SCIMAX MI allows registered users to access responses and email communications for their submitted requests within the portal.

Instant Access to Accurate Medical Information

Efficiently handle unsolicited requests by enabling self-service access to key documents, reducing manual case submissions.
Search by Product or Keyword to quickly find relevant MI documents and FAQs.
Retrieve information from SCIMAX MI Content Management (CM) or external repositories like Vault PromoMats / MedComms through integration.
Secure, compliant access to the latest, reviewed, and approved Medical Information based on user profiles (HCPs, caregivers, patients, etc.).

Schedule calls or meetings using the MSL lookup and stay informed with updates on events, conferences, news, and announcements

One-stop solution for seamless access to the latest medical news, updates, conferences, events, and MSL lookup to enhance collaboration.
Real-time event and conference lookups to stay updated on pharmaceutical companies attending key industry happenings.
Centralized news and announcements to receive timely updates from the medical affairs team in one place.
Smart MSL search to connect with available MSLs based on zip code or therapeutic area/product for localized support.
HCPs can easily request calls or meetings with selected MSLs by sharing their availability with the Medical Information team.

Comprehensive Hub for Publications and Product Insights

Stay informed with the latest research and insights through the Publications page and explore marketed and pipeline products on the Products page.
Comprehensive access to relevant scientific publications related to products, therapeutic areas, and key advancements.
All-in-one product showcase for detailed insights on pipeline and marketed products.
Access key product information, prescribing guidelines, and clinical data to stay up-to-date with the latest advancements in the therapeutic field.

Unlock the full potential of your Collaboration Portal with our powerful Analytics

Centralized analytics hub to track inquiries, identify trends, and generate actionable insights for data-driven decision-making by the medical affairs team.
Pre-built dashboards tailored to Medical Affairs aspects like Medical Information Requests, Content Engagement, Usage Metrics, lookups, and operational performance.
Data visualization tools such as interactive charts, heat maps, and pivot tables.
Advanced filtering options to analyze specific product inquiries, geographies, or engagement types.
Drag-and-drop report builder for creating custom dashboards based on business goals.
Ability to schedule automated reports for timely updates to key stakeholders.

Explore Medical Information AI Agents

Inquiry Triage And Cognitive Case Processing

Supercharge Your Medical Information Team Inquiry Workflow with Intelligent AI Automation Introducing our ARIN’s agent for next evolution in medical inquiry management.

Learn More

Retrospective Quality Assurance Of Inquiries

Elevate Inquiry Quality with AI-Powered Retrospective Analysis. Don’t just react to quality issues – proactively prevent them. Our Retrospective Quality Assurance of Inquiries AI agent empowers

Learn More

Content Recommendation And Fulfillment Suggester

Enhance Requestor Engagement with Intelligent agent for Medical Content Recommendation & FulfilmentIn the fast-paced world, having the right information at the right time is critical.

Learn More

Medical Information Smart Chatbots

Scale Your Medical Information Services ensuring Accuracy and Compliance: AI-Powered Chatbot Delivering Reliable Medical Information with Expanded Reach and Instant Support In the highly pharmaceutical industry

Learn More