A Purpose-Built, Next Generation Technology Platform for Medical Affairs
SCIMAX Platform
SCIMAX offers the industries-best SLAs featuring Highest Transparency, Superior Reliability, and Maximum Accountability.
One-stop innovative solution that is built with latest technology to support the management of various programs such as Medical Information/ Communication, Publication Management, Grants Management, Investigator Initiated Trials Management, Expanded Access Management and more.
Key Features & Service Level Agreements (SLAs) of SCIMAX Platform
Best-in Class Service Availability
SCIMAX platform provides commitment to uptime of >99.9%, ensuring that the service is available with minimal interruptions.
Data Security Compliance
Offers Stringent physical and logical security controls for data protection and information security. Committed to meeting GDPR, HIPAA and Privacy Framework.
Disaster Recovery
SCIMAX Platform is designed and run to offer Recovery Time Objective (RTO) of up to 24 hours and Recovery Point Objective (RPO) of up to 30 mins.
Cloud Support
Provides cloud and application support through the Support Portal and by access to the Support team covering 24×7 Business Timelines
Release Management
Cloud platform will be continuously enhanced and maintained with new software version upgrades and maintenance releases at periodic intervals for no additional cost
Incident Management
SCIMAX Cloud Support team shall communicate status of incidents and progress until resolution. Escalation process ensures that issues are addressed promptly and by the right level of expertise.
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Salient Features of SCIMAX Platform
Integrated, Advanced Reporting & Analytics
With actionable insights, improve operational efficiency, enhance decision-making, and foster data-driven strategies. Customizable reports, real-time analysis, and the ability to forecast trends enable Medical Affairs teams to track performance, improve accountability, and ultimately stay ahead in a competitive market.
Delightful End User Experience
This enables higher user adoption, efficiency, customer satisfaction, and retention.
- Reduces training needs
- Lowers operational errors
- Provides a competitive edge,
- Improved productivity and business outcomes.
Highly Configurable Solution
SCIMAX offers Life sciences companies across the globe flexibility, scalability, and cost savings while allowing for a tailored experience to meet specific needs by geo, size and therapeutic areas of the company. It empowers businesses to efficiently adapt to changing requirements, optimize operations, and drive growth.
Certified/ Pre-built Integrations
SCIMAX platform is certified with more than 15, ready to deploy system integrations enabling seamless process efficiency across Medical Affairs functions. The Medical Affairs business driven pre-built integrations help optimize workflows, improve reporting, and ensure that operations run smoothly and sooner.
Cloud & Process Consulting Services
Our Professional services team provide clients with expert guidance on how to leverage SCIMAX cloud to the fullest. Further, process consulting services enable global clients on expert insights, cost optimization, enhanced security, and scalable solutions that drive innovation and efficiency.
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How is the SCIMAX Platform Your Ideal Choice?
SCIMAX is a purpose-built Medical Affairs platform, offering Multiple Benefits and Superior Value compared to Legacy Solutions, Custom-Built Apps on a public platform & Cross Functional Horizontal platform-based Medical Affairs apps.
SCIMAX delivers quicker time-to-value, lower total cost of ownership, enhanced security, seamless integration, and the ability to focus on core Medical Affairs goals. With continuous updates and compliance features, SCIMAX outperforms other options in meeting the continuously evolving needs of Medical Affairs needs.
Tailored for Medical Affairs Process Needs
- SCIMAX, a Purpose-Built SaaS Solution: Designed specifically for Med Affairs function, ensuring all features and workflows are aligned with the user’s requirements and goals. This means less customization and faster implementation.
- Legacy Solutions & Custom Apps: Often outdated or require significant ongoing customization and maintenance to meet specific needs of the process.
- Legacy Solutions & Custom Apps: Often outdated or require significant ongoing customization and maintenance to meet specific needs of the process.
SCIMAX Benefit: Delivers higher relevance, better alignment with business objectives, and greater operational efficiency from the start for your Medical Affairs Programs.
Faster Time-to-Value
- SCIMAX, a Purpose-Built SaaS Solution: Ready for immediate deployment with minimal configuration. Businesses can quickly begin realizing value without the need for long setup times.
- Legacy Solutions: Slow and expensive to update, often requiring manual workarounds or complex processes to adapt to modern needs.
- Custom-Built Apps: Long development cycles, often facing delays and unforeseen challenges. Maintenance and updates also require significant consulting resources.
- Cross-Functional Platforms: While they may be quick to deploy, they may not deliver the level of value or efficiency as a specialized solution.
SCIMAX Benefit: Offers quicker, smoother implementation, allowing Med Affairs system deployment faster with less frictions.
Lower Total Cost of Ownership (TCO)
- SCIMAX, a Purpose-Built SaaS Solution: Subscription-based pricing with no upfront infrastructure costs. SCIMAX manages updates, security, and infrastructure, reducing the internal IT burden and costs.
- Legacy Solutions: High ongoing costs for maintenance, and IT staff, with additional costs for updates and security patches.
- Custom-Built Apps: High initial development costs and ongoing maintenance expenses, especially as the app evolves and requires updates.
- Cross-Functional Platforms: Potentially more affordable upfront but may lead to higher indirect costs due to inefficiencies, lack of customization, and the need for manual workarounds.
SCIMAX Benefit: Predictable, lower ongoing costs with no need for heavy internal IT investment.
Scalability and Flexibility
- SCIMAX, a Purpose-Built SaaS Solution: Easily scalable as your med Affairs needs grow, supporting additional users, and features without requiring extensive reconfiguration or custom development.
- Legacy Solutions: Scalability can be challenging and costly, requiring significant time to develop new enhancements and staff to expand.
- Custom-Built Apps: Scalability is limited by the additional consulting services costs for upgrades or modifications.
- Cross-Functional Platforms: May support scalability but often lack the tailored functionality and performance optimization for specialized needs.
SCIMAX Benefit: Purpose-built SaaS grows with your business, enabling flexibility without the complexity of scaling traditional systems or custom-built apps.
Automatic Updates and Maintenance
- SCIMAX, a Purpose-Built SaaS Solution: Automatic updates ensure the solution is always current with the latest features, security patches, and regulatory compliance without requiring manual intervention.
- Legacy Solutions: Manual updates are often slow and disruptive, and many legacy systems struggle with modern software requirements.
- Custom-Built Apps: Updates require ongoing development effort, consuming time and resources.
- Cross-Functional Platforms: May provide automatic updates, but these are typically broad and not focused on specific industry needs.
Benefit: With purpose-built SaaS, businesses get consistent updates and improvements without the need for internal resources or disruptions.
Enhanced Security and Compliance
- SCIMAX, a Purpose-Built SaaS Solution: Includes built-in compliance with industry-specific regulations (e.g., HIPAA, GDPR) and offers robust, enterprise-level security protocols, such as data encryption and multi-factor authentication.
- Legacy Solutions: Lack modern security features or compliance with new regulations, putting sensitive data at risk.
- Custom-Built Apps: Security and compliance need to be manually addressed, which can lead to vulnerabilities if not carefully managed.
- Cross-Functional Platforms: While they may include general security measures, they may not meet specific regulatory requirements or best practices for specialized industries.
SCIMAX Benefit: Purpose-built SaaS ensures industry-leading security and compliance, minimizing risks and simplifying audits.
Focus on Core Competencies
- SCIMAX, a Purpose-Built SaaS Solution: Frees up internal resources from IT management, allowing teams to focus on their core business activities, rather than maintaining software infrastructure.
- Legacy Solutions: Require ongoing IT support and attention to ensure functionality and security, diverting resources away from core business functions.
- Custom-Built Apps: Involve dedicated development and maintenance teams, consuming valuable internal resources and limiting focus on business priorities.
- Cross-Functional Platforms: May offer broad functionality but often require customization, potentially diverting resources from more important business tasks.
SCIMAX Benefit: Purpose-built SaaS enables businesses to concentrate on their primary goals, driving innovation and growth.
Integration Capabilities
- SCIMAX, a Purpose-Built SaaS Solution: Typically comes with pre-built integrations with industry-specific tools and platforms, making it easier to connect with existing workflows and systems.
- Legacy Solutions: Integration with modern systems can be complex or impossible without major upgrades.
- Custom-Built Apps: May require ongoing development for new integrations, increasing costs and time investment.
- Cross-Functional Platforms: Can integrate with other systems, but may not have optimized connectors or the specific integrations needed for specialized workflows.
SCIMAX Benefit: Purpose-built SaaS offers seamless, easy-to-implement integrations that improve business efficiency and reduce manual work.
Customer Support and Expertise
- SCIMAX, a Purpose-Built SaaS Solution: Typically provides dedicated customer support and expertise in Medical Affairs, ensuring prompt resolution of issues and guidance in leveraging the software effectively.
- Legacy Solutions: Support is often limited or outdated, with long response times and lack of specialization in modern needs.
- Custom-Built Apps: Support can be expensive and fragmented, with reliance on internal teams or external contractors for troubleshooting.
- Cross-Functional Platforms: General support may be available, but it often lacks the deep understanding of Medical Affairs unique challenges.
SCIMAX Benefit: Purpose-built SaaS provides industry-specific customer support that understands your unique needs, ensuring better outcomes.
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