Inquiry Triage & Case Processing

Supercharge Your Medical Information Team Inquiry Workflow with Intelligent AI Automation
Introducing our ARIN’s agent for next evolution in medical inquiry management. Our intelligent agent utilizes cutting-edge automation, including the power of LLMs, to streamline the entire process from automatically extracting data from email inquiries to creating and managing cases within MI database.
Key Benefits

  • Smarter Automation: AI-powered dynamic data evaluation intelligently segregates cases of MedicaI Inquiries, Adverse Events, Product Complaints and other.
  • Universal Compatibility: Integrates seamlessly with MI systems via open architecture.
  • Fast Track to Success: Our experienced team and ready-to-deploy automation guarantee a rapid implementation and a quick return on investment.

Features

  • Intelligent Intake: Immediately boost productivity with production-ready AI assistance automating crucial intake and triage processes.
  • Automated Triage: Effortlessly manage email-based cases with automated triage and reconciliation into MI database.
  • End-to-End Case Automation: Define your rules and let our agent autonomously handle case management from creating of cases and routing for processing to archiving.
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Latest Resources

Categories:

  Insights

Elevating Medical Information Operations with Cognitive Automation and Generative AI (Recording)

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   Success Stories

Launching a Global Medical Information System for a BioPharma Company that specializes in Rare Diseases

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  Announcements

JMP Pharma Group Chooses SciMax Global as Their Medical Information Provider

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  Events & Webinars

Medical Affairs and Scientific Communications Forum
Mar 10, 2025, Boston

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