Inquiry Triage & Cognitive Case Processing

Supercharge Your Medical Information Team Inquiry Workflow with Intelligent AI Automation

Introducing our ARIN’s agent for next evolution in medical inquiry management. Our intelligent agent utilizes cutting-edge automation, including the power of LLMs, to streamline the entire process from automatically extracting data from email inquiries to creating and managing cases within MI database.

Key Benefits

    • Universal Compatibility: Integrates seamlessly with MI systems via open architecture.
    • Fast Track to Success: Our experienced team and ready-to-deploy automation guarantee a rapid implementation and a quick return on investment.

    Features

    • Intelligent Intake: Immediately boost productivity with production-ready AI assistance automating crucial intake and triage processes.
    • Automated Triage: Effortlessly manage email-based cases with automated triage and reconciliation into MI database.
    • End-to-End Case Automation: Define your rules and let our agent autonomously handle case management from creating of cases and routing for processing to archiving.

    Learn how we can optimize your organization’s Scientific and Medical Affairs Programs with ARIN

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    Latest Resources

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      Insights

    Elevating Medical Information Operations with Cognitive Automation and Generative AI (Recording)

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       Success Stories

    Launching a Global Medical Information System for a BioPharma Company that specializes in Rare Diseases

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    Categories:

      Announcements

    JMP Pharma Group Chooses SciMax Global as Their Medical Information Provider

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    Categories:

      Events & Webinars

    Medical Affairs and Scientific Communications Forum
    Mar 10, 2025, Boston

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