SCIMAX ARIN

Inquiry Triage & Case Processing

Supercharge Your Medical Information Team Inquiry Workflow with Intelligent AI Automation

Introducing our ARIN’s agent for next evolution in medical inquiry management. Our intelligent agent utilizes cutting-edge automation, including the power of LLMs, to streamline the entire process from automatically extracting data from email inquiries to creating and managing cases within MI database.

Key Benefits

Features

Intelligent Intake

Immediately boost productivity with production-ready AI assistance automating crucial intake and triage processes.

Automated Triage

Effortlessly manage email-based cases with automated triage and reconciliation into MI database.

End-to-End Case Automation

Define your rules and let our agent autonomously handle case management from creating of cases and routing for processing to archiving.

Explore Other ARIN Agents

Retrospective Quality Assurance Of Inquiries

Elevate Inquiry Quality with AI-Powered Retrospective Analysis. Don’t just react to quality issues – proactively prevent them. Our Retrospective Quality Assurance of Inquiries AI agent empowers you to learn invaluable lessons from your archived inquiry interactions.

Content Recommendation And Fulfillment Suggester

Enhance Requestor Engagement with Intelligent agent for Medical Content Recommendation & Fulfilment in the fast-paced world, having the right information at the right time is critical.

Medical Information Smart Chatbots

Scale Your Medical Information Services ensuring Accuracy and Compliance: AI-Powered Chatbot Delivering Reliable Medical Information with Expanded Reach and Instant Support.

Journal And Congress Suggester

An AI-powered journal and Congress suggester can streamline the publication process by analyzing research content, journal metadata, and author preferences to provide personalized recommendations.

Plain Language Summary Generation For Manuscripts

Publication Management Plain Language Summary automatically generates initial plain language summary drafts in a secure, compliant environment, empowering medical writers to produce high-quality, readable summaries at scale.

Latest Resources

Insights

June 19, 2025

Conquering the Challenges of Scientific Publications with Automated Solutions

Success Stories

Feb 27, 2025

Launching a Global Medical Information System for a BioPharma Company that specializes in Rare Diseases

Announcements

November 14, 2023

JAMP Pharma Group Chooses SciMax Global as Their Medical Information Provider

Events & Webinars

May 2, 2025

Medical Affairs Professional Society EMEA 2025, 12-14 May 2025, London