SCIMAX ARIN

Medical Information Smart Chatbots

Scale Your Medical Information Services Ensuring Accuracy And Compliance: AI-Powered Chatbot Delivering Reliable Medical Information With Expanded Reach And Instant Support

In the highly regulated pharmaceutical industry, accuracy and compliance are paramount. Our ARIN’s Medical Information Smart Chatbot agent provides a reliable and compliant solution for handling routine medical inquiries. Designed to automate the initial stages of inquiry handling, so your expert MI specialists can dedicate their expertise to more complex and critical cases, while maintaining the highest standards of information delivery.

Key Benefits

Pharma Specific Design

Envisioned with the unique needs and regulatory requirements of pharmaceutical medical information in mind. Ensures adherence to industry regulations regarding medical information dissemination.

Scalable Support Solution

Handles a large volume of inquiries simultaneously, ensuring timely responses even during peak hours.

Consistent Brand Messaging

Delivers information in a consistent and brand-aligned manner. Eliminates the potential for variability in responses for common inquiries.

Reduced Operational Costs

Automates the initial response process, potentially lowering the operational burden on your MI team. Manages the information provided to healthcare professionals and patients in a controlled and auditable manner.

Features

Comprehends Human Language

Accurately interprets medical terminology and user intent.

Integration with Approved Content

Accesses and delivers information directly from MI database. Tracks all chatbot interactions and the versions of information used.

Reporting and Analytics

Provides insights into chatbot usage, common inquiries, and areas for content optimization.

Automated Response Handling

Efficiently answers frequently asked questions about product information, usage, and safety. Utilizes pre-approved language and information for consistent messaging. Automatically routes specific keywords or complex inquiries to MI specialists for expert review.

Adverse Event Identification & Routing

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